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trouble with PM

PostPosted: Tue Sep 28, 2010 11:53 am
by Libby
I just went to my PM and there were two messages there. I was not notified. Do I need to push something?
I have to leave but I'll be back by noon.

Re: trouble with PM

PostPosted: Tue Sep 28, 2010 1:13 pm
by kirkmc
User Control Panel > Board Preferences > Notify me on new private messages.

For me it's set to Yes by default; is that not the case for you?

Re: trouble with PM

PostPosted: Tue Sep 28, 2010 3:59 pm
by Libby
I just checked. Mine is automatically set also, but its not happening. Any other suggestions?

Re: trouble with PM

PostPosted: Tue Sep 28, 2010 4:53 pm
by kirkmc
Maybe there's a problem with your e-mail. I'll try PMing you and we'll see what happens.

Re: trouble with PM

PostPosted: Tue Sep 28, 2010 5:10 pm
by Libby
Actually I was just going to write you and tell you that I had written myself one and got notified. The other 2 were from the boss when you were testing this so maybe it wasn't right then.

Re: trouble with PM

PostPosted: Tue Sep 28, 2010 5:47 pm
by kirkmc
Yes, it's possible that the test PMs got caught somehow. The permissions were different, so maybe they weren't getting sent.

Re: trouble with PM

PostPosted: Tue Oct 19, 2010 3:22 am
by Beckyinaz
hey Kirk,
I am having problems with my PM's, I get the email notifications, but when I come onto the forum and my inbox there is nothing there that I can reply to. I know I have a message. Any ideas on how to fix it?

Re: trouble with PM

PostPosted: Tue Oct 19, 2010 9:00 am
by kirkmc
When you get an email, is there a link to view the PM? Did you try clicking it? Or is it just a general link. (Sorry, I'm not sure exactly what happens...)